Service & Repairs

Don’t stress, we are here to help!!
In order for our team to resolve any issues you may have with your bigboi product as quickly as possible, please email sr@ibigboi.com with all the below information:
  • Full name
  • Shipping address
  • Contact number
  • Description of issue
  • Attach your proof of purchase (ensure date of purchase is visible)
  • Attach a video and/or image
Once all this information is received & assessed, you will be notified of the next steps via email.