bigboi Technical Support

Assistance, Warranty Claims, and Enquiries for bigboi Products

General Enquiries

For general enquiries, please use the form below to get support with your bigboi product or to claim for warranty. Visit our knowledge base for tech support, manuals, and troubleshooting tips to solve issues quickly.

Contact Details

PH: 1300 161 363

Office Hours

Monday to Friday: 9am-6pm (Australian EST)
Saturday: Closed
Sunday: Closed
Excluding Public Holidays

Need Help?

Support Process: Quick and Easy Steps

If you're experiencing issues with your bigboi product, our streamlined support process is here to help. Follow our quick checklist to troubleshoot common problems, and if needed, get in touch with our dedicated support team for further assistance. This ensures that you receive the help you need as efficiently as possible.

1. Restart and Reconnect: Power cycle your product and clean/reconnect all hoses if applicable.

2. Troubleshoot with Knowledge Base: Visit our knowledge base for detailed troubleshooting guides tailored to your product.

3. Contact Support: If issues persist, contact our support team using the form below, email, or for urgent issues, phone.

4. Prepare for Repairs and Returns: Have your product ready along with your order details and proof of purchase for any repairs or returns.

Follow these steps for a smooth and efficient support experience.

Manuals & Troubleshooting

Knowledge Base

Discover step-by-step guides, maintenance tips, and troubleshooting solutions for all your Bigboi products. Our Knowledge Base is here to help you get the most out of your equipment, ensuring it runs smoothly and efficiently.

Trustworthy Service

Authorised Service Centers

Our authorised service centres provide reliable and professional support for all your bigboi products. Whether you need technical assistance or warranty claims, our dedicated centres ensure your equipment is in expert hands. Visit one of our certified locations to experience top-tier service and maintain the performance of your bigboi detailing tools.