If you’re noticing leaks from the inlet or outlet connections on your D-IonizR, here are a few quick things to check:

• Tighten the fittings – These may have loosened slightly during shipping. Use a spanner or wrench to gently tighten them, but be careful not to overtighten, as this could damage the threads.

• Check the plumber’s tape – Ensure plumber’s tape (also known as thread seal tape) has been applied correctly to the threaded connections. It should be wrapped cleanly and snugly in a clockwise direction around the male threads.

• Inspect the O-rings – Check your O-rings or rubber washers, inspect them for any damage, displacement, or wear that could be causing the leak.

• Look for hairline cracks – In rare cases, small cracks around the fittings or filter housings can cause leaks, particularly if the unit has been dropped or impacted during transit.

If you need further support, please contact our support team — we’re here to help.